Csr/Branch Administrator

Are you looking for a growing, but stable company in which to build a career in the Bedford County, VA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of CSR-Branch Administrator at our growing, retail location in Bedford, VA. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover.

Our Branch Administrators are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling.

Key qualifications include:

• High school diploma required; some college or earned degree helpful
• Professional, friendly demeanor
• Ability to work regularly in a fast-paced, retail setting
• Solid computer skills and the ability to learn new software
• Ability to positively promote products and services
• Reliable; solid work ethic
• Desire to work M-F from 8-5 with limited overtime
• Pass pre-employment background check, drug screening, and other pre-employment steps

*Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w match and bonus opportunities are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted.

Skills

Preferred:

• Accounts Receivable: Some Knowledge
• Customer Service: Intermediate
• Retail Experience: Intermediate
• Microsoft Office: Intermediate
• Prior Propane Experience: Novice

Behaviors

Preferred:

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred:

• Goal Completion: Inspired to perform well by the completion of tasks
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Self-Starter: Inspired to perform without outside help

Education

Required: High School or better.

Preferred: Associates or better in Business Administration.

Experience

Required: 10 years: Please list your last 10 years of work experience.