CNC Field Service Technician

Join our team as a CNC Field Service Technician, providing key technical services and support. In this role, you will be responsible for installing, maintaining, and repairing high-tech CNC manufacturing equipment. This position is a direct hire, offering you the opportunity to work directly with innovative manufacturing technologies and progress in your career with a focus on continuous learning and growth.

Salary: DOE per year

Essential Duties and Responsibilities: Advanced troubleshooting, maintenance, and repair of high voltage (220-440v) and low voltage (12v-24v) electrical systems using schematics and multimeters. Conduct comprehensive evaluations with a multimeter to assess voltage, current, and resistance, ensuring all systems perform accurately. Interpret PLCs operations in conjunction with power supplies, input/output configurations, switches, and HMI components. Manage and resolve issues with servo drives and motion control systems, maintaining optimal performance of manufacturing equipment. Read and analyze pneumatic schematics to support the assembly or repair of machinery. Display an advanced level of mechanical skills in the disassembly and reassembly of complex electro-mechanical systems. Educate and guide customers during the installation and setup of CNC lathe controls and magazine bar feeding systems, ensuring smooth operations. Offer training to users on new systems, ensuring they are comfortable and proficient with new installations. Regular travel to client sites, requiring flexibility and commitment to outstanding client service. Minimum Position Qualifications: High School Diploma or GED required. Strong communication skills for effective interaction with clients and team members. Proven customer service proficiency in high-pressure environments. Basic to intermediate computer competencies for efficient digital logging and customer file management. Demonstrated mechanical aptitude to manage installations and repairs efficiently. Preferred Qualifications: 2-5 years of experience in field service roles, specifically with electrical and mechanical systems related to CNC machines. Formal training or certifications in electrical engineering or CNC machine operation. Experience with Fanuc, Mitsubishi, or Siemens CNC controls. Familiarity with handling both high and low voltage power systems. Capacity to adapt to flexible work hours and frequent travel requirements. Skills: Expert proficiency in using electrical diagnostic tools, such as multimeters. Advanced mechanical skills, including the use of hand and power tools for machine repair and maintenance. Effective oral and written communication skills to clearly report and document service details. Strong analytical skills for problem-solving and troubleshooting technical issues. Excellent organizational skills and the ability to manage multiple tasks efficiently under tight deadlines. Benefits: Competitive compensation package based on experience and qualifications. Extensive training and professional development programs. Health, dental, and vision insurance. Retirement savings plan. Generous paid time off and travel-related expense reimbursements.