Clinic Service Representative-PT/OT/Sports-Novi-Part Time
New Yesterday
Admin Support (Non-Clinical) Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups.
Education And Experience Required:
High School Diploma or equivalent
Required to perform calculations, complete forms, extensively utilize computer information system
Familiarity with clinic environment preferred
Demonstrated ability to work with detailed information
Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel
Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs
Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office
Ability to work successfully in a fast-paced environment with frequent interruptions
Ability to work within a team setting and be supportive of team members
Successful completion of yearly competencies
Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer)
Ability to work effectively with populations of diverse backgrounds and ages
Dependable and punctual
Strong organizational skills and ability to multi-task
- Location:
- Novi, MI, United States
- Job Type:
- PartTime
- Category:
- Office And Administrative Support Occupations