Migrant Support Team Case Worker We're on a mission to outperform our industry peers and we're looking for just the right person to join our Migrant Support Team. We're looking for a skilled Case Worker ready to provide comprehensive support services while maintaining the highest standards of client care and professional excellence. Our perfect match would be someone who combines strong assessment skills with compassionate client interaction, meticulous attention to documentation, and a commitment to producing meaningful outcomes for migrants. If the idea of providing critical support services in a dynamic environment appeals to you, then please continue reading... This position is contingent upon contract award and will be located onsite in either the southeast, southwest, or central United States. Travel will likely be required. About You You excel in client assessment and care planning. At ATLAS, we serve clients with complex needs, so your case management expertise and attention to detail will directly impact client outcomes and well-being. You're client-centered in your approach. You understand that clear communication and compassionate care aren't just nice additionsthey're essential components of successful case management. You're adaptable and resourceful. You can navigate various service systems effectively and adjust to changing client situations, making sound judgments even under pressure. You're committed to cultural competence. You consistently implement best practices in trauma-informed care to ensure the safety and dignity of clients. Things You Will Do Conduct intake assessments to determine the needs and goals of migrants, developing and implementing individualized service plans in collaboration with them. Utilize effective case management techniques, including Motivational Interviewing, Psychological First Aid, Client and Trauma-Informed Care, verbal de-escalation techniques, and strength-based, solution-focused services. Research and establish local and international resources useful to migrants, coordinating with service providers to ensure clients receive necessary medical care, legal assistance, and social services. Maintain accurate and timely documentation of all case management activities in the database, ensuring compliance with program policies and procedures, including safeguarding sensitive information. Conduct regular follow-up meetings with migrants to monitor progress and update service plans as needed. Advocate on behalf of migrants to ensure they receive appropriate services and support. Demonstrate cultural competence, inclusivity, and sensitivity when working with vulnerable populations such as asylees, refugees, and unhoused individuals. Remain calm and composed under stress, providing crisis intervention and support as needed. Participate in regular team meetings and case conferences to review cases and ensure coordination of services. Maintain confidentiality and comply with all program policies and procedures. Qualifications High School Diploma and 1-2 years of case management experience OR Bachelor's Degree in Social Work, Psychology, Sociology, or related field, with no additional experience required. Bilingual in Spanish and English or another language predominantly used in location preferred. Non-bilingual candidates may be considered. Proficiency with Microsoft applications (Word, PowerPoint, Excel) and common office equipment. Strong organizational abilities, outstanding writing and verbal communication skills, and the capacity to multitask. Ability to read, write, and speak Spanish is a plus. Physical Requirements Ability to work flexible hours, including evenings, weekends, and holidays. Ability to work under stressful conditions and manage multiple priorities. Ability to ascend/descend stairs. Ability to lift up to 30 lbs. Work involves sitting and standing for prolonged periods. Visual acuity is required to complete paperwork and computer work. Benefits Competitive salary commensurate with experience 401(k) retirement plan Paid training and professional development Short-term & long-term disability Company-provided life insurance Locations Available: Seattle, WA Alexandria, VA New York, NY Newark, NJ Boston, MA Philadelphia, PA Atlanta, GA Texas (Various Locations) California (Various Locations) Arizona (Various Locations) Washington (Various Locations) Kansas (Various Locations)