Description

At Proper Brands, we're building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do-from people to product and everything in between. At Proper, it's not about being the biggest. It's about being the best in what we do, demonstrating compassion, and improving people's lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.

We have an exciting opportunity for a Cannabis Retail Store Manager to join us on our journey to transform our bold ambitions for the Missouri cannabis market into a reality.

Our Cannabis Retail Store Manager will work out of our Proper Cannabis location in Crestwood, MO . Full-time employees will receive medical/dental/vision benefits, a generous employee discount, paid parental leave, 401K options, paid time off, and a competitive salary.

Responsibilities:

Manages the day-to-day operations of the dispensary location. This work may include, but is not limited to:

Ensuring compliance with dispensary best practices, policies, and procedures; Ensuring the dispensary's compliance with local and state regulations; Overseeing orders and deliveries for accuracy and timeliness; Collaborating with the Director of Retail to set, meet, and manage all financial and operational goals; Preparing and facilitating regulatory inspections and law enforcement interactions. Managing, troubleshooting, and maintaining all POS, inventory, and security systems to ensure compliance; Ensuring all safety protocols and procedures are followed by all team members and patients; Maintaining in-depth knowledge of all store vendors, products, strains, and industry trends; Serving as a role model and resource for dispensary staff concerning products and services, policies, procedures, industry news, and changes in regulations; Scheduling team members appropriately and efficiently; Preparing weekly employee time records for payroll; Coaching and developing managers and team members; Motivating the dispensary team to meet performance targets; Responding to all dispensary team questions, concerns, and suggestions; Taking action when necessary to resolve team conflicts, in collaboration with Management and Human Resources; Assisting in the hiring for open positions; Recommending employee terminations; Ensuring the safety and satisfaction of every patient; Providing superior customer service for both vendors and patients; Overseeing the response to all customer complaints, requests, concerns, and suggestions; Taking action to resolve conflicts when necessary; Maintaining in-depth knowledge of every product and strain in the store; Maintaining industry-wide product knowledge; Ensuring proper documentation of all applicable activities per the State and standards set by the company; Maintaining accurate records of all store activities, including daily cash reconciliations, sales, deliveries, and returns per the State; Maintaining an inventory control system and performing daily counts of all cannabis and cannabis products in the facility; Providing regular inventory, sales, and profitability reports to appropriate executives. Qualifications:

The following education, skills, and experience are required for this role: 5+ years in retail and guest services; 3+ years of experience in a management environment; Comprehensive knowledge and understanding of Missouri and local cannabis laws; Ability to obtain a Missouri Agent ID; Must be 21 years of age or older; Valid Driver's License & Clear MV report based on company MV requirements; Strong leadership and team management skills; Ability to quickly adapt in a fast-paced, changing, and challenging environment; Excellent communication skills, both written and verbal; Strong organizational skills and attention to detail; Thorough understanding of the medicinal implications and effects of strains, including Sativa, Indica, and Hybrids. The following education, skills, and experience are preferred for this role: Bachelor's degree in Business or related field; 2+ years of cannabis retail experience.

Environment:

This position requires the ability to reach, bend, stoop, sit, and stand, and carry and lift up to 50lbs. The work environment is an environmentally controlled retail store. This position may require travel up to 10% of the time.

Disclaimer:

The information provided in this job advertisement is intended to describe the general nature and level of work performed by employees in this role. It is not an exhaustive list of all responsibilities, duties, and qualifications required for the position. Management reserves the right to modify, add, or remove job duties as necessary. The organization is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, gender identity, national origin, disability status, age, sexual orientation, or any other characteristic protected by law.

** Please do not contact Proper's dispensary regarding the status of your application. Recruitment is not being handled by the dispensary staff. **