Campus Store Retail Associate
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Job Description
The Campus Store Retail Associate will maintain the assigned store operations and help support retail needs for surrounding campus stores, as applicable. Will support and perform various retail duties and functions. This position will require commuting to and from the surrounding Campus Stores as needed. Will communicate with Associate Provosts and Instructors at campuses regarding Book Adoptions, Tools, and Supplies orders, and will organize proper shipment of merchandise to each surrounding campus accordingly. The positions' responsibilities will vary based on the needs of the assigned locations. Will be responsible for the store inventory functions to include but not limited to keeping inventory/stock of apparel, tools and hardware supplies, general merchandise, school supplies, digital and hardcopy book
orders, etc. Will monitor and process Online and Sponsorship orders in a timely manner. Will be responsible for the
Shipping and Receiving of all orders and properly record and tag merchandise as needed. Learn and work with Point of Sale
(POS) systems. Will be responsible for maintaining accurate accounting and financial reports, perform cashier duties to
include Caf/Snack Bar, daily cash sales, preparing daily sale deposits and submit to Student Accounting (SA) as per SA
schedule. Will require trips to local stores to purchase merchandise for the Caf/Snack Bar as needed. Must be able to multi-
task and have advanced computer skills. Must have the ability to deal with the public and vendors in a friendly and
courteous manner. Maintain clerical responsibilities; which include but are not limited to, answering phones, distributing
messages, assisting visitors/customers, operating office machines, monitor emails and reply accordingly. Will
supervisor/coach the Customer Service Associate. Report to the Campus Store Manager or their designee as scheduled.
Essential Functions
- Employee will demonstrate TSTC Core values of Excellence, Accountability, Service and Integrity with internal and external stakeholders, customers, students and members of the community.
- Support/Perform duties responsibilities of the Inventory Specialist, Customer Service Associate, Tool & Supplies Specialist and Cashier as required.
- Provide cashier support in the Campus Store and Caf/Snack Bar area at the assigned location.
- Provide assistance to the Statewide Campus Store team as it relates to the maintenance of inventory and preparation of merchandise for the retail floors.
- Provide assistance to customers as needed.
- Answer telephones, receive and transmit messages.
- Relate to the public in a positive manner.
- Provide excellent customer relations by being courteous and responsive.
- Perform light housekeeping including dusting and keeping all assigned areas clean and properly organized and fully stocked.
- Other duties as assigned
Education/Experience/Knowledge/Skills
- Graduation from High School or GED equivalent.
- Prefer a two year degree in accounting or business.
- Three years relevant experience in accounting, bookkeeping, or inventory environment.
- Prefer prior state experience with working knowledge of State laws as they apply in the financial area.
- Ability to work well with others.
- Ability to work under stress in a busy environment.
- Ability to operate a PC-based automated cash register/inventory system and general office machines.
- Ability to handle monetary transactions.
- Ability to answer telephones, receive and transmit messages. Ability to provide service and assistance to students.
- Accuracy and understanding of efficient and productive methods is essential.
- This job description covers a position in which the percentage of time spent on the essential functions will vary based on the workload and will ultimately be determined by the supervisor.
Equal Opportunity Employer
Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Employment Eligibility Verification
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.
Background Checks
A criminal history background check will be required for the finalist(s) under consideration for this position.
- Location:
- Marshall