Join to apply for the Brio-Assistant Server role at Bertucci's . Continue with Google 1 month ago Be among the first 25 applicants Job Description When you walk into one of our restaurants, you are met with a warm smile and the promise of an amazing Italian meal! Our menu features fresh, prepared-to-order classic dishes from regional Italian recipes, and the ambiance mirrors that of a lively family gathering. The common ingredient that creates our comforting Guest environment is the wonderful family. Just like we nurture our dishes, we nurture our family members. We want YOU to be one of our key ingredients! The Server Assistant provides assistance to the service, bartending, and host/hostess staff in maintaining the smooth operation of guest service in the restaurant. Maintain organization, cleanliness, and sanitation of work areas and equipment. Directs, implements, and maintains a philosophy congruent with Company culture, which serves as a guide to all staff members. Requirements Essential Job Functions: Strives to create an operation that values Company standards of Guest Service. Ensures that every point of contact with the Guest meets or exceeds expectations and creates a lasting impression to drive repeat business. Creates and contributes to a high-energy environment that promotes maximum engagement and enjoyment for the Family and the Guest. Communicates in an impactful and meaningful way with management and family members and fosters an open and respectful work environment. Models and executes Company practices throughout the entire operation creating a high-energy environment for the family and guests alike. Demonstrates competence and confidence in making sound effective decisions that benefit the guest and family. Ensures prompt, friendly service according to company guidelines. Facilitates a professional and ethical manner that is beyond reproach. Maintains complete knowledge of and complies with all departmental policies and procedures and service standards. Ensures proper documentation for all accidents and incidents per Company policies and procedures. Maintains complete knowledge of property layouts, table/seat/station numbers, proper table setups, room capacity, hours of operation, price ranges, and dress codes. Maintains complete knowledge of all menu items, prices, preparation methods, cook time, major ingredients, quality standards, taste, appearance, texture, serving temperature, garnish, and plate presentation. Ability to be well organized, maintain concentration, and think clearly when providing service to multiple guests. Ability to endure physical movements throughout the work area. Ability to perform job functions with minimal supervision. Maintains and strictly abides by sanitation/health regulations and Company standards. Inspects cleanliness of workstations; rectifies deficiencies and maintains cleanliness throughout the shift. Monitors and maintains the cleanliness of assigned tables. Cleans and resets tables immediately after guests depart. Replenishes ware inside stations throughout the shift. Busses tables and assists staff with guest needs. Additional Info One to two years of experience and/or training preferred; or equivalent combination of education and experience. Seniority level Entry level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Bertucci's by 2x. Get notified about new Busser jobs in Cleveland, OH . Note: The additional job listings and unrelated industry info are irrelevant to the role and should be omitted for clarity. #J-18808-Ljbffr