Job Summary:

The Assistant Manager is responsible for supervising & training Crew Members on providing outstanding customer service to all visitors and complying with the facility's operational requirements and floor duties.

Essential Duties and Responsibilities: Utilize a sales register system and other business equipment to process authorizations for financial transactions. Assist with maintaining established store operation's plans and compliance with procedures for maintaining high standards of operations to ensure that services conform to established customer, vendor and company quality standards. Carry out the Store Manager's duties in their absence, as assigned. Communicate with the Store Manager all exceptions to normal operating procedures. Carry out all store-related projects as directed. Support continuous improvement. Communicate regularly with all necessary personnel, both individually and as a group to ensure consistent operation among the shifts. Assist with oversight of staffing and training in all areas with adequate amount of overhead. Conform with and abide by all regulations, policies, work procedures, instruction, and all safety requirements. Provides a "Customer Service" attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards. Maintain a clean, orderly, and safe workstation and environment at all times. Perform all other duties as assigned. Supervisory Responsibilities: Directly supervises crew members while on shift. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include assisting Store Manager and Kitchen Lead (Supervisor) with training employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education and Experience: Education: High School or Equivalent preferred Experience : 1-2 years in retail, gas station, and or food service, preferred. Previous management experience preferred. Knowledge, Skills, and Abilities: Knowledge and proficiency in various software programs. Proficient in math, computer, and communication skills. Ability to maintain constructive working relationships under all circumstances. Ability to present and respond to questions from groups of managers, clients, customers, and the general public. Ability to communicate effectively with co-workers and senior level management. Ability to maintain good attendance habits. Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description Comply with the company's safety, quality, environmental, and HR policies at all times. Physical Demands and Work Environment: Regularly required to stand, walk and sit for long periods of time. Occasionally required to balance; stoop, kneel, crouch, or crawl. Occasionally lift and/or move up to 50 pounds. Operate in a store or office environment. Ability to stand, bend, kneel to lift objects of 50 pounds or more. Ability to use stairs and ladders. Occasionally exposed to moving mechanical parts; fumes or airborne particles; and outside weather conditions. Occasionally exposed to toxic or caustic chemicals.