Join Our Team as a Bilingual Spanish Customer Service Representative! Salary: Our representatives start at an annual salary of $37,000 - $40,000, which includes a base hourly wage of $16.50 - $17.75, an onsite differential of $0.50 per hour, and an additional $1 per hour language differential. Plus, you have the opportunity to earn bonuses! We invite you to walk-in for an application and interview on Tuesdays and Thursdays from 11 a.m. to 2 p.m. at our address: 7810 E Escalante Blvd. Take the first step in advancing your career with Afni! What Will You Do as a Bilingual Spanish Representative? As a vital member of our team, you'll represent one of the top insurance providers in the nation. You'll handle inbound calls from warm leads and current policyholders, assisting them with their insurance needs. Your role involves building relationships and providing an exceptional customer experience. Responsibilities: Receive inbound calls and conduct consultations to identify customer needs, effectively guiding conversations to match products and solutions. Educate customers on our insurance offerings while identifying opportunities to sell additional products. Ensure accurate information is communicated verbatim regarding coverages and solutions using provided resources. Troubleshoot and resolve insurance-related inquiries and service issues through research and analysis. Engage with a diverse range of customers, tailoring assistance to meet their unique needs. As a Bilingual Spanish Representative, You Will Enjoy: Full-time hours with a consistent 40-hour work week. Job stability with a company that has been operating since 1936. Generous Paid Time Off to ensure your well-being. Comprehensive Medical, Dental, and Vision Insurance with premium contributions. Tuition Reimbursement to support your education goals. A lucrative Referral Program. Opportunities for career growth; many of our leaders began as agents. Annual performance reviews to acknowledge your contributions with potential salary increases. At Afni, we are committed to equal employment opportunities for all qualified individuals. We believe in a workplace free from discrimination based on race, color, religion, sex, age, national origin, disability, or any other protected characteristic as defined by law. Our EEO policy covers every aspect of employment, from hiring to termination. Qualifications to Join Us: Minimum six months of experience in a service or sales environment. Ability to thrive in a fast-paced setting. Excellent multitasking and time management skills. Proficient in written and verbal communication in both Spanish and English. Basic computer skills are required. Requirements: Must be at least 18 years old. High School diploma or GED is required. Legally authorized to work in the United States.