At T-Mobile, we prioritize YOU! Our comprehensive Total Rewards Package ensures that our employees receive the same exceptional care that we provide our customers. Every team member benefits from a competitive base salary and compensation package, known as Total Rewards. Our employees enjoy a variety of wealth-building opportunities, including annual stock grants, an employee stock purchase plan, 401(k) contributions, and access to free coaching year-round. This is how we remain UNSTOPPABLE for our employees! Job Overview: As a Mobile Associate, you will play a vital role in engaging with customers at our partner locations, bringing the T-Mobile brand to life. You will serve as an ambassador, creating excitement around our products and services. If you are passionate about technology and love interacting with people in a fast-paced environment, we want you! Engage actively with customers in a busy retail setting using digital tools to showcase the value of T-Mobile solutions. Utilize self-serve tools to assist customers, identify their needs, and recommend tailored solutions that enhance their experience with T-Mobile. Complete all training to ensure you're knowledgeable about the T-Mobile experience and current promotions, enabling you to provide exceptional customer service. Foster meaningful connections with customers, aiming to exceed their expectations and ensure their satisfaction by proactively reaching out to them. Build collaborative relationships with team members and leadership to support an outstanding customer journey. Education and Work Experience: High School Diploma/GED (Required) 6 months of customer service and/or sales experience in a retail environment (Preferred) Knowledge, Skills, and Abilities: Passionate about delivering exceptional customer satisfaction and building rapport with each interaction. Team-oriented, eager to share best practices, and willing to serve customers relentlessly. Driven to succeed in a competitive sales environment. Requirements: 18 years of age or older Legally authorized to work in the United States Compensation: Hourly Base Pay: $17.50, plus $5.00 per hour during training. After 90 days of employment, employees become eligible for additional incentives and may earn an annual target of up to $18,000, depending on performance. All team members are guaranteed at least $20/hour when base pay and incentives are considered. Benefits: We strive to meet the evolving needs of our team members with a comprehensive benefits package that includes medical, dental, and vision insurance, a flexible spending account, 401(k) with matching contributions, paid time off, holiday pay, parental leave, tuition assistance, and much more! Additionally, eligible employees can benefit from mobile service and home Internet discounts. Growth Opportunities: At T-Mobile, we encourage teams to grow and evolve within the organization. When you join us, you engage in a culture that promotes professional development and provides multiple pathways for advancement. T-Mobile USA, Inc. is dedicated to fostering an inclusive workplace. We welcome applicants of all backgrounds and experiences, and we are committed to providing an environment free from discrimination and harassment.