Job ID:

Malone Workforce Solutions is hiring Customer Service Representatives for a thriving safety focused Lombard, IL company. If you have a passion for delivering excellent customer service, apply today and start a great career.

Bilingual Customer Service Highlights: $18.75 an hour.

Must be able to work 9:30 a.m. – 6:00 p.m. Monday – Friday

Temp to Hire

Rate Increase & Great benefits offered

Bilingual Customer Service Representative Responsibilities: Answering incoming calls in a timely and professional manner using a polite tone and good grammar and diction.

STRONG Data Entry

Research and troubleshoots customer inquiries related to the photo enforcement program within communities.

Provides customer support in completing credit card transactions for violation payments.

Performs other duties as assigned.

Bilingual Customer Service Representative Requirements: High School Diploma or Equivalent required; Associate's Degree or equivalent preferred Typing of 30 wpm with accuracy Must have at least 1 – 2 years of data processing experience

Proficiency with MS Office: Word, Excel, Outlook, and using a Desktop computer

Good English written and verbal communication skills, Spanish strongly preferred.

Commitment to providing exceptional customer service

Work well in a team environment as well as individually

Good attendance and punctuality Show initiative Self-motivated

Previous CSR experience is a plus

Attention to detail

Able to sit and work at a computer for length of shift

Occasional light lifting of supplies and materials

Associate Benefits:

Medical Plan (including MEC, MEC Plus and MVP plans), Dental and other ancillary products* provided through Essential StaffCARE. We also offer the ability to participate in our k Plan* through Principal. *Subject to plan guidelines

Malone Workforce Solutions is an Equal Opportunity Employer.

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