Herb Chambers Ford of Westborough is looking for an experienced Automotive Assistant Service Manager. If you have the horsepower to join a fast-paced environment and hit our high standards - apply today! Responsibilities include: Supervising the Service Advisors Monitoring the Service Drive Greeting customers Maintaining and growing our existing customer base through exceptional customer satisfaction Managing all customer concerns Meeting customer satisfaction and sales performance goals Working with Parts personnel Assisting the Service Manager as directed Carrying out supervisory responsibilities in accordance with the organization’s policies and applicable laws Maintaining Advisors Hours per Repair Order Service calls answered Active Deliveries Help Advisors with maintaining Customer Follow-up Maintain appointment schedule with BDC Maintain Customer flow Work directly for and with the service manager Benefits: 401(k) with company match Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Requirements 2 years minimum experience (required) Proven record of increasing sales and a strong customer service force Positive attitude, strong work ethic, high level of motivation and energy Good communication skills, both written and verbal Well-organized, multi-tasker Must have a valid driver’s license Must have own transportation Ford and CDK experience preferred but not required Location Herb Chambers Ford of Westborough Salary Range