260 Main Street, North Reading, MA 01864

Automotive Service Advisor / Writer $85,000 - $110,000+ (Base Pay + Commission) + Great Benefits! Subaru Bonus up to $3,000 per Quarter!

5-day Work Week with Rotating Saturdays! Experience Preferred We Pay More for Your Experience! Walk-in Applicants are also Welcome! North Reading Subaru needs to hire an Automotive Service Advisor / Writer now. Our ideal candidate is someone who has experience working in a customer-facing, fast-paced environment coupled with exceptional resilience and composure. No previous management or Service Advisor experience is required but welcomed! If you are looking to take your career to the next level, this might be the right opportunity for you! We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise. The 2024 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru.

We offer:

$85,000 - $110,000+ (base pay + commission). We pay more for your experience! Subaru bonus up to $3,000 payout per quarter 5-day work week with rotating Saturdays Medical, Dental and Vision Insurance 401(k) retirement plan Employee purchase program Paid Vacation / Sick time Opportunity for advancement

Responsibilities Service Advisor: Schedule appointments with customers Greet customers and make them feel welcome! Work with customer and technician to identify required services using vehicle's service history Advise customers on necessary/suggested services and costs; advise of any current special promotions available Compute the cost of replacement parts and labor Address customer's questions and needs promptly and professionally Ensure comprehensive pre-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled Review results of customer satisfaction surveys with the service manager Meet the dealership's standards for repair order production

Qualifications/Requirements Service Advisor:

Experience as an Automotive Service Advisor preferred High school diploma or equivalent preferred Valid in-state driver's license Professional personal appearance A 'People Person' with excellent communication skills Please upload your resume. Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an Equal Opportunity Employer . All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.