O'Reilly Automotive - - Responsibilities: Lead the store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members; Perform all store opening/closing duties, including day end procedures, and securing money/deposits; Ensure that merchandise is invoiced before product leaves the store