Assistant Store Manager - Willowbrook Mall
1 Days Old
About us
Adore Me is reinventing the lingerie experience. We design affordable, inclusive, and trend-forward intimates that make every customer feel confident and empowered. With extended sizing, fashion innovation, and a commitment to accessibility, we're breaking industry norms — one bra at a time.
As part of the Victoria's Secret & Co. family, we're expanding our retail footprint across the U.S. and building a new kind of store experience: one that's welcoming, inspiring, and performance-driven. We're looking for passionate leaders ready to shape the future of Adore Me, in-store and beyond.
Position Overview
The Assistant Store Manager is a key leader supporting the overall success of the store. You'll partner closely with the Store Manager to drive sales, coach the team, and deliver exceptional customer experiences. This role is hands-on and people-focused — you'll help create a positive, high-performance environment that motivates the team to exceed goals every day.
In the Store Manager's absence, you'll take full ownership of the store: from team leadership and zoning to operations, merchandising, and floor execution.
What We Offer
Competitive hourly rate: $18–$25/hour, based on experience
Monthly bonus program based on store performance
Career growth opportunities within Adore Me and the broader VS&Co. network
Structured onboarding and leadership training programs
A diverse, inclusive, and supportive team culture
Eligibility for benefits including medical, dental, vision, 401(k), and more*
*Eligibility dependent on full-time status and tenure
Key Responsibilities
Sales Leadership & Daily Execution
Lead the floor daily: setting selling goals, coaching behaviors, and driving results
Take accountability for individual and team KPIs: sales, conversion rate, AOV, and UPT…
Support the Store Manager in analyzing reports and making business-driven decisions
Drive awareness of goals and celebrate wins with the team to build motivation
Own product launches, floor sets, and in-the-moment adjustments to meet business needs
Team Development & Support
Provide ongoing training, coaching, and feedback to associates in real time
Support onboarding of new hires and help reinforce a strong service culture
Foster a collaborative and inclusive team dynamic on and off the floor
Assist in managing the weekly schedule and payroll efficiency
Step into leadership responsibilities when the Store Manager is off the floor
Customer Experience
Lead by example and deliver outstanding customer interactions
Coach associates on bra fitting, product knowledge, and add-on selling
Ensure every fitting room experience is personalized, welcoming, and conversion-focused
Take initiative to resolve customer issues with professionalism and care
Uphold Adore Me's brand values and service standards at all times
Operations & Visual Standards
Help maintain stockroom organization, inventory flow, and back-of-house efficiency
Support shipment processing and product placement strategies
Monitor store visuals, cleanliness, and merchandising compliance
Ensure all policies, safety protocols, and operational procedures are consistently followed
This role requires the ability to lift and carry up to 40 lbs., as well as frequent bending, standing, walking, and movement throughout the sales floor.
What We're Looking For
2+ years of retail leadership experience, ideally in a fast-paced fashion or lifestyle brand
Strong communication and coaching skills with a people-first mindset
Passion for delivering exceptional service and driving results
Comfortable working with store reports, KPIs, and sales tools
Flexible availability including weekends and holidays
Tech-savvy: confident with mobile devices, POS systems, and scheduling tools
Proactive, solution-oriented, and eager to grow within the brand
Join Us
If you're a motivated, customer-obsessed leader ready to grow your career with a fast-scaling brand backed by one of the most iconic names in retail — we'd love to meet you.
Apply now and let's build something powerful together.
Adore Me is proud to provide equal opportunity to all employees and qualified applicants without regard to race, color, religion, national origin, or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
- Location:
- Wayne
- Job Type:
- FullTime