Assistant Store Manager - Chico's

2 Days Old

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources, and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations. This includes managing sales operations, asset protection, and human resources functions to ensure a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES: Performance Culture
Analyzes sales reports and KPIs to determine the needs of the business; executes in-store business and sales strategies in partnership with the Store Manager.
Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
Controls payroll and supply budget.
Performs and oversees basic operational activities such as scheduling, audits, inventory, opening and closing duties, and merchandise flow processes.
Performs all financial activities effectively and in accordance with policy, including cash handling, price changes, and merchandise handling; ensures all register transactions are completed accurately.
Ensures compliance with all applicable laws, loss prevention policies, and operating procedures; conducts associate training to reinforce proper controls.
Administers operational processes including inventory receipt/dispatch, replenishment, and physical inventories.
Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
Develops a high-performance culture, motivating the sales team to meet sales and productivity goals.
Trains and coaches the team on product knowledge and sales techniques.
Building High Performing Teams
Motivates and inspires store team, developing a shared vision and modeling core values.
Promotes an inclusive, collaborative problem-solving approach.
Communicates effectively with store teams and the Store Manager to lead positive change.
Seeks personal development opportunities and feedback to build leadership skills.
Customer Experience
Models and promotes the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.
Utilizes sales techniques and product knowledge to serve customers effectively.
Ensures prompt resolution of customer concerns.
Maintains a fast and efficient register experience, staying current on policies.
Maintains consistent client communication through customer books and rewards programs.
Talent
Assists in recruiting, hiring, and developing a high-performing team.
Supports and implements training programs.
Assesses and coaches team performance.
Resolves HR issues in partnership with the Store Manager.
Recognizes and rewards outstanding employee performance.
Ensures adherence to employment policies.
Other duties as assigned.
Compensation: The wage range for this position is $19.50 to $24.50, determined by individual qualifications.
Qualifications:
High School diploma or equivalent
2+ years of retail management experience preferred
Must be 18 years or older
Excellent communication skills
Ability to learn company technology
Proven customer service and sales leadership skills
Strong organizational and multi-tasking skills
Leadership and team-building abilities
Knowledge of store operations
Effective communication with customers and staff
Regular attendance and flexible schedule including nights, weekends, and holidays
Physical Requirements:
Constant walking/standing (67-100%)
Occasional lifting up to 50 lbs. (1-33%)
Frequent climbing (34-66%)
We are always accepting applications for top talent. You may apply at any time; however, availability of positions varies. Accommodation requests for disabilities are available upon contact with your local Store Manager.
0126 Stuyvesant Plaza
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, and other protected categories.
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Location:
Albany, NY, United States
Job Type:
PartTime
Category:
Management & Operations

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