Our Company

We believe  Running Changes Everything . If you believe that, too, we want to talk. With more than stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.

Overview:

As an Assistant Retail Experience Manager at Fleet Feet, you’ll play a key leadership role in shaping store culture, supporting daily operations, and delivering a consistent, world-class retail experience. You’ll work closely with the Operating Partner to help lead the team, energize the sales floor, and support the growth and development of our Outfitters (Retail Sales Associates). This hands-on role focuses on creating an exceptional customer journey while empowering team performance through coaching, scheduling, and daily direction. If you are passionate about people, purpose, and performance, and love to lead from the floor, this is your opportunity to make a direct impact. If you're a team-minded leader who’s passionate about people, performance, and delivering great experiences, we want to meet you.  Apply now and help us inspire the runner in everyone.

What You'll Do:

Support the recruiting, onboarding, and development of Outfitters to ensure excellence in service and sales

Lead by example on the sales floor, delivering the Fleet Feet Outfitting Experience with energy and care

Act as a shift leader, directing floor operations and assisting with real-time coaching

Foster a high-performance team culture by recognizing achievements and encouraging accountability

Provide clear communication across the team to ensure alignment on goals, priorities, and customer needs

Assist with scheduling, operational support, and the execution of store events and initiatives

Help resolve customer issues quickly and professionally, prioritizing satisfaction

Contribute to a positive, collaborative, and inclusive work environment

What We're Looking For:

At least 1 year of retail leadership experience in a customer-facing environment

Flexible availability, including evenings, weekends, and holidays

Demonstrated ability to deliver an outstanding customer experience

Leadership skills in coaching, team motivation, delegation, and conflict resolution

Proven experience with retail operations such as scheduling, inventory, and floor management

Strong communication and interpersonal skills

Highly organized and capable of managing multiple priorities in a fast-paced setting

Passionate about team development, recognition, and growth

Self-motivated, detail-oriented, and aligned with Fleet Feet’s mission and values

Why You'll Love It Here:

Lead with Impact: Help guide a passionate team and shape a high-performing store culture

Growth-Focused: Develop your leadership skills in a collaborative, purpose-driven environment

Customer Connection: Make a difference every day by helping people find the right fit for their goals

Team Energy: Be part of a motivated and engaged store team that values trust, purpose, and positivity

Career Advancement: Gain management experience with opportunities for future development

Benefits:

"Great People Deserve Great Perks/Benefits" (k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.

Exclusive Discounts: Enjoy discounts on industry-leading products and specialized training programs.

Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.

Comprehensive Benefits Package: For full-time employees (30+ hours/week), check out our Fleet Feet Benefits Summary for details on healthcare, wellness, and more.

Equal Opportunity & Reasonable Accommodations:

We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of all backgrounds, experiences, abilities, and perspectives. Our commitment to inclusion is reflected in our hiring practices, workplace culture, and community engagement. Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.