Join Our Team at Carter's! As an Assistant Manager, you'll be the friendly face welcoming families to the Carter's experience. Help us celebrate new milestones and introduce our valued customers to essential products every step of the way in their parenting journey. We're searching for a dynamic leader who creates an inclusive atmosphere and prioritizes team growth and customer engagement. Why Choose Carter's? Carter's Inc. is recognized as North America's largest apparel retailer for babies and young children, incorporating beloved brands such as Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet. We're proud to be the top choice for children's clothing and are committed to fostering a workplace that feels like family. Our close-knit culture and focus on training and development empower our teams to thrive. Benefits You'll Love: Flexible schedules designed to support your life outside of work. Comprehensive benefits including health care, mental health support, and a 30% employee discount. Education programs offering tuition-free GED and degree opportunities or ESL classes. Generous paid time off, holiday breaks, parental leave, and adoption support. Opportunities for personal and professional skill development. Development programs to advance your career path with us. Your Responsibilities: Ensure customer satisfaction is front and center on the sales floor. Greet customers warmly and assist them in discovering our great product range. Create a welcoming environment for both team members and customers. Model and coach excellent service practices and facilitate an enjoyable omnichannel experience. Analyze business performance and take actionable steps to meet and exceed Key Performance Indicators (KPIs). Enhance customer loyalty through various company-sponsored programs. Assist in recruiting, training, and developing a high-performing store team. Recognize and celebrate exceptional team performance while guiding development. Utilize company tools to track and report on tasks and financials. Collaborate with the Store Manager on merchandising, promotional planning, and product placement. Minimize loss through responsive customer service and proper operational controls. Desired Qualities: Positive and solution-oriented approach. Strong verbal and written communication skills. Proven leadership, supervisory, and customer engagement capabilities. Proficient in computer systems including Outlook, Excel, and web navigation. At least 1 year of retail or management experience. A high school diploma or GED is required. Physical Requirements: Ability to lift up to 40 pounds and perform physical tasks including bending, stooping, and climbing. Willingness to stand or walk for extended periods and work flexible hours including evenings and weekends. Carter's Commitment: Carter's is proud to be an Equal Opportunity and Affirmative Action employer. We value diversity and welcome applications from all qualified individuals without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by local, state, or federal law. Note: This job description may not encompass all duties and responsibilities, and management may assign additional tasks as needed.