Assistant in Training
New Today
Overview
TPC Craig Ranch, located in the vibrant community of McKinney, Texas, is a premier private golf club. The 18-hole championship course offers a challenging yet enjoyable experience for golfers of all levels, with striking features such as the limestone-lined Rowlett Creek winding through the layout and scenic elevation changes that enhance playability and strategy.
Since opening in 2004, TPC Craig Ranch has become synonymous with excellence in golf and hospitality. In 2021, the club became the official host of the PGA TOUR’s CJ Cup Byron Nelson , one of the TOUR’s longest-running and most celebrated tournaments. This elevated status underscores the club’s commitment to maintaining world-class course conditions, player amenities, and operational standards.
Currently undergoing a multimillion dollar renovation led by Lanny Wadkins , TPC Craig Ranch is enhancing its course infrastructure and member facilities to continue delivering a championship-caliber experience year-round. The renovation reflects the club’s forward-looking vision and its dedication to providing an elite environment for members, TOUR players, and guests alike.
As part of the TPC Network, TPC Craig Ranch not only offers unmatched golf and service, but also provides its members access to premier benefits across a global network of properties — all while fostering a close-knit, welcoming club culture in the heart of North Texas.
Experience Required
Customer Service: A genuine passion for serving others and ensuring their experience is nothing short of excellent. You understand the importance of creating memorable moments for guests and ensuring they feel valued.
Leadership: You know how to cultivate a positive, supportive work culture. You’re a coach, a mentor, and someone who can help others grow in their roles.
Golf Operations: You have a solid understanding of outside operations, including managing staff, maintaining equipment, and ensuring that all activities run smoothly. You excel in fast-paced environments and can handle multiple tasks without compromising the quality of service.
Essential Responsibilities
As the Assistant in Training, you’ll play a key role in creating a welcoming, professional, and efficient environment for our members and guests. You’ll work with the Outside Services Supervisor to lead a dedicated team of outside service staff, ensuring that every interaction reflects the high standards of our club. Your leadership will directly impact guest satisfaction, team performance, and the overall guest experience.
Lead by Example : Inspire and motivate our team to provide top-tier customer service. You’ll foster a positive, collaborative, and high-energy environment.
Exceptional Customer Service : Create an outstanding first impression for guests and ensure their needs are met with professionalism and enthusiasm. You’ll be the go-to problem-solver, addressing any guest concerns and going above and beyond to deliver memorable experiences.
Operational Efficiency : Oversee the day-to-day outside operations, ensuring the golf carts, driving range, and equipment are always clean, well-maintained, and fully stocked. Your attention to detail will keep the flow of operations running smoothly.
Coordinate & Collaborate : Work closely with the golf operations team to align on daily goals and special events. You’ll be instrumental in managing the first tee, supporting tournament and group outing needs, ensuring seamless coordination and communication.
Benefits
Medical
Dental
Vision
Meals
- Location:
- Mckinney