Assistant General Manager Assistant General Manager About Maxx Fitness: Fitness can go beyond just a hobby to being a fulfilling and financially rewarding career. Working with a brand that is rapidly expanding is the best choice you can make. Maxx Fitness Clubzz is a luxury gym chain offering state-of-the-art equipment and affordable membership rates. Maxx strives to always deliver an excellent experience for members. You can take part in this success and play a role in each relationship that gets created. Best of all, there's no need to start from scratch. Realize your full potential as a manager by taking advantage of the MAXX playbook and fully integrated support with the backing of their expert team. Founded in 2011 by health and fitness professionals hailing from a range of specialized backgrounds. Our experts enjoy working closely together with you to maximize your fitness goals, creating constantly evolving plans to challenge you in a fun, inspiring, and social environment. Each of our 25,000+ square foot locations hosts state-of-the-art cardio machines, a full lineup of classes and instructors, and features amenities like our smoothie bar and Kids Club. Unlike other low-cost gym franchises, Maxx Fitness Clubzz cuts no corners for their customers. Maxx Fitness is always looking for talented people with a passion for fitness. If you are looking to share a passion for fitness then this is the perfect job for you! Assistant General Manager Requirements: Member satisfaction and retention Membership sales Facilitate integration of personal training into the tours Ensure the Personal Training team follows proper procedures in session redemption. Track completion of opening/closing checklists, repairs & maintenance log, and cleaning checklist. Ensure proper inventory of supplies. Monitor flagged check-ins to increase revenue and collections. Primary Qualifications: Must show a proven track record of success in sales. Experience in the fitness industry is a plus but not required. We need individuals that can follow our proven sales system. Those that do not do well in our company culture are the mavericks, lone rangers, renegades, and basically, anyone who does not work well with the team. Secondary Qualifications: Demonstrated experience managing and growing member base Demonstrated ability to drive sales both personally and through the support of membership staff Excellent communication, time management, organizational, and follow-up skills Computer literacy Responsible for providing the first positive impression of the Maxx Fitness facility; The Assistant Manager must be passionate about the fitness industry and have a desire to manage staff and eventually advance on to a manager position in our company. This individual must be driven by goals and have the ability to drive a team of employees to create a positive atmosphere and friendly environment. Interact with customers by telephone and in-person to provide information about our memberships and services. Check to ensure that appropriate changes were made to resolve customers' problems; Complete membership forms, prepare change of address records, or issue service discontinuance orders, using check-in computers; Contact customers to respond to inquiries; Maintaining a clean facility; Create rapport with customers that may lead to sales of new memberships or additional services or products. Physical Functions: Ability to stand and/or walk for an entire shift; Availability to work 45 hours each week. Hours 2 pm to 10 pm Monday to Thursday, 2 pm to 9 pm Friday and 12 pm to 7 pm on Saturday. High School Diploma or Equivalent required Face to face retail customer service experience preferred; The ability to stand/work on your feet The ability to be energetic and outgoing at all times; The ability to handle weights of up to 50lbs The job requirements list is not a complete description of responsibilities, but the list reflects the general qualifications, duties, and/or responsibilities necessary to perform this position. The Company reserves the right to revise the job description when circumstances are necessary for reasons like, but not limited to, new systems, technical developments, emergencies, and/or personnel changes. Location Address: Maxx Fitness 260 Eagleview Boulevard Suite #140 Exton, PA 19341 We look forward to meeting you, Maxx Fitness Management