Assistant General Manager (Spa Management Experience Required)

New Today

Benefits:
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Paid time off
Training & development
Wellness resources
401(k)
Vision insurance
At Woodhouse Spa Broomfield, we value our team members and strive for excellence with every guest experience.
Share with us your unique talents and professionalism and in return, we will train you in "The Woodhouse Way" providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way-as you excel and grow in your talents, opportunity will follow you.
The Woodhouse Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company's mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!
The Assistant Manager helps pave the way by exemplifying leadership!
REQUIRED: 1-3 years of leadership experience working in a spa REQUIRED: 1-3 years of experience in a luxury spa environment
Job Description :
Assisting the General Manager with managing and monitoring all areas of spa operations to ensure compliance with policies and procedures outlined in the Woodhouse Spa Operations Manual. • Demonstrating and reinforce excellent customer service to promote guest satisfaction and retention while acting as the first point of contact for guest issues, including but not limited to follow-up, feedback and concerns. • Conducting daily huddles with the hospitality team to coach and motivate team members to meet/exceed revenue and operational goals. • Monitoring expenses against budget and maintain continual awareness of expense/loss control to ensure effective management of expenses. • Understanding and managing computer reports and functions to ensure accurate guest records are maintained and required reports are available when needed. • Performing other projects, work and activities as assigned to ensure the spa is running at optimal Performance. Inventory Management: Order and replenish stock based on inventory counts for Back Bar, Retail and Spa Amenities.
Track usage trends to identify overstock, understock, shrinkage or theft.
Coordinate Deliveries, storage and distribution of goods and materials.
Partner with Vendor relationships
Maintain accurate Inventory Counts.
Implement inventory tracking SOP to ensure accurate inventory
• Attending all training for in-spa operations, product knowledge and treatment protocols. • Maintaining a professional appearance in accordance with the specified dress code. • Training new Hospitality Team members to Woodhouse Spa standards. • Ensuring the health and safety of guests and employees is paramount at all times. • Guaranteeing compliance with all state and local rules and regulations.
Weekend availability a must as well as open and closing availability.
Woodhouse Perks include:
Competitive Pay and Incentive programs
Health Insurance offered including Dental and Vision
401K
Paid Sick Time
Generous discounts and opportunities to enjoy services and products
"The Woodhouse Way" paid training program
Working in a new state of the art facility
The Woodhouse Spa is an Equal Opportunity Employer
Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
Location:
Broomfield