About the Role The Assistant General Manager (AGM) plays a key leadership role supporting the General Manager in the daily operations and long-term success of the Club. This position provides oversight across multiple departments and helps ensure an exceptional experience for members and guests. The AGM serves as a collaborative partner to department heads and is often a GM-in-training, with exposure to budgeting, events, member services, food & beverage, and overall Club strategy.

This position may be combined with specific department head responsibilities or serve as a standalone leadership role depending on Club needs.

Responsibilities Support the General Manager in all aspects of Club operations and strategic planning Collaborate with department heads to deliver consistent, high-quality member service Participate in financial planning, budgeting, and forecasting; monitor labor and expense controls Partner with the Director of Food & Beverage to uphold high service standards, streamline operations, and ensure consistent guest satisfaction across all dining outlets Provide leadership presence during meal periods and events, supporting F&B teams during peak service and resolving member/guest concerns in real time Collaborate on F&B financial performance by monitoring labor, cost of goods, inventory, and expense controls to achieve departmental goals Support strategic improvements in F&B offerings in anticipation of the hotel renovation completion-including service model updates, outlet repositioning, and staff readiness Coordinate with the Director of Business Operations on cross-functional initiatives, including event logistics, outlet transitions, and capital improvement alignment Drive member engagement by developing and executing social and programming calendars Work with Membership and Events teams to support sales, retention, and revenue growth Serve as a key liaison between the F&B department and other club functions to maintain cohesive planning and execution for club-wide programming and events Contribute to staff development and performance coaching efforts to ensure a strong, service-oriented F&B team culture Manage employee performance, development, and training to foster a culture of service and accountability Serve as Manager-on-Duty during peak hours; ensure visibility, approachability, and operational oversight Partner with Member Committees and stakeholders to align offerings with member needs Monitor compliance with safety, labor, and company policies Lead or participate in daily stand-ups, department head meetings, and staff communication efforts Qualifications 5+ years of experience in club, hotel, or hospitality management required Strong operational and financial acumen; experience managing teams and budgets Proven ability to lead teams and develop a positive workplace culture Experience with event planning, food & beverage service, and/or member programming Excellent interpersonal and communication skills Strong computer literacy/Spreadsheet knowledge required. Bachelor's degree preferred Relevant certifications (e.g., Food Safety, TIPS, CPR) a plus Physical Requirements Ability to work on-site with a flexible schedule, including evenings, weekends, and holidays Capable of lifting up to 50 lbs and standing/walking for extended period

Compensation Package : Competitive Salary Range; Bonus Potential; Comprehensive Benefits including Medical, Dental, and Vision; 401k Retirement Plan; Ongoing Training and Development. Join our dynamic team and unlock abundant opportunities for personal and professional growth within the private Club industry!

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Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

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