Overview:

The Assistant General Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servants heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Assistant General Managers are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. Assistant General Managers two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Assistant General Managers lead by example and set the tone that others will follow. Responsibilities: Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant Offer immediate and respectful response to Guest's needs Assist in training of new hires, set the tone for a shift, and act as a role model for our team Be a friendly, encouraging team player Open and/or close, lead shifts, key holder Count drawers and finalize day Excellent communication skills, both written and spoken Qualifications: Manage daily restaurant operations, overseeing both kitchen and front-of-house activities to ensure a seamless and exceptional dining experience for our guests. Lead, mentor, and develop restaurant staff, fostering a cohesive and efficient team that delivers top-notch service. Ensure exceptional service standards are met, and consistently seek ways to exceed guest expectations, resulting in high levels of guest satisfaction. Manage budgets, control costs, and implement strategies to optimize profitability while maintaining quality and service standards. Maintain strict adherence to health, safety, and quality standards, ensuring the well-being of guests and staff. Generate reports on key performance indicators and provide regular updates to upper management. Requires 5055 hours per week, including evenings and weekends as business needs dictate. Competitive Benefits: Health/Dental/Vision coverage Paid Time Off 401(k) with company match Short and Long-Term Disability Tuition Reimbursement Employee Referral Program Pet Insurance Discounts: Hotels, Travel, Tickets, Restaurants Eligibility for discounted meal plan at HBCU client locations Who We Are: Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.