Assistant Front Office Manager

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Join to apply for the Assistant Front Office Manager role at The Envoy Hotel, Marriott Autograph Collection . 1 day ago Be among the first 25 applicants. The Envoy Hotel, Marriott Autograph Collection provided pay range This range is provided by The Envoy Hotel, Marriott Autograph Collection. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range $65,000.00/yr - $65,000.00/yr Opportunity: Assistant Front Office Manager Assist in overseeing front office operations, including supervising staff in accordance with guest service and sustainability standards. Potential Career Path : Front Office Manager Rooms Division Manager Assistant General Manager Essential Job Functions Interview, select, train, schedule, coach, and support associates, ensuring performance aligns with brand standards and HHM core values. Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager. Monitor guest satisfaction scores and work to improve departmental and overall guest satisfaction. Assist in monitoring financial operations and ensure compliance with accounting controls. Help develop, implement, and monitor budgets and forecasts. Review and process correspondence from guests and incident logs. Ensure front office supplies and merchandise are stocked and inventory is maintained. Coordinate with sales to manage group resumes and rooming lists. Monitor guest room occupancy to optimize use and minimize overbooking. Follow sustainability practices related to HHMs EarthView program. Practice safe work habits and follow OSHA standards. Perform other duties as assigned. Position Requirements Associate or Bachelors degree preferred. 1 to 3 years of hospitality experience, including front desk operations. Work Environment and Context Varied work schedule, including holidays, weekends, and different shifts. Requires standing, walking, lifting up to 25 pounds, and other physical activities. Values People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It Additional Information Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: Hotels and Motels This job posting is active; it is not expired. #J-18808-Ljbffr
Location:
Boston, MA, United States
Job Type:
FullTime

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