MLK/HIGHTOWER (21663) Job Description

Job Description Area Supervisor – Join Our McFamily and Thrive! Why Join Us? Competitive wages Employee discounts Free meals Health insurance Tuition reimbursement Paid time off (PTO) Employee rewards & recognition program Uniforms provided Top-notch training Growth opportunities What You’ll Do: As an Area Supervisor, you’ll lead, coach, and develop restaurant teams to maximize sales, profits, and operational excellence. You’ll work closely with General Managers to achieve results, uphold McDonald’s values, and build strong relationships with crew, leadership, and customers. Responsibilities include: Ensuring managers maintain high standards of quality, service, and cleanliness Driving restaurants to meet or exceed budget goals (labor, sales, profit, food cost, and controllables) Enforcing operational and company policies Supporting the staffing process Developing managers to perform at their best Ensuring top-tier customer satisfaction Executing and refining operational plans Reviewing reports, analyzing performance, and creating action plans to address gaps Following up daily to ensure progress Managing multiple priorities with excellent time management skills What We’re Looking For: Strong verbal and written communication skills Foodservice experience (preferred) 5-10 years as a General Manager, Supervisor, or District Manager in quick-service or casual dining Graduates of McDonald’s Hamburger University, ROLP, or Business Capstone (preferred) Ability to travel regularly to assigned restaurants This is a full-time role requiring leadership, multitasking, and a passion for operational success. Important Notes: This position is with a restaurant owned and operated by an independent franchisee, not McDonald’s Corporation or McDonald’s USA, LLC. The franchisee is solely responsible for all employment matters, including hiring, firing, discipline, staffing, and scheduling. McDonald’s Corporation and McDonald’s USA, LLC do not receive applications, influence hiring decisions, or employ franchisee staff. If hired, your employer will be the independent franchisee. This posting provides a general overview of the role but isn’t a complete job description. Daily tasks vary, and not all essential duties are listed. Equal Opportunity Employer: Phelps and Chancellor, Inc. is committed to providing equal employment opportunities without regard to race, color, religion, creed, national origin, ancestry, citizenship status, age, disability, gender (including pregnancy and related conditions), sexual orientation, genetic information, veteran or military status, marital status, or any other characteristic protected by applicable federal, state, or local laws.