Airline Customer Service Representative in ONT Airport

Hallmark Aviation is seeking Customer Service Representatives to provide exceptional service to our world class international airline at ONT airport.

Job Duties:

• Perform a broad range of duties depending on location and service demands while delivering a high-quality product
• Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
• Constant passenger & crew interaction
• Operate jet bridge
• Resolve issues with flight activity to ensure on-time departure
• Some cash handling transactions, manifests, and labeling

Skills:

• Common sense and organized
• Mental capacity to make quick and rational decisions
• Effective communication skills and good listening skills
• Able to multi-task and carry out duties in a fast-paced environment
• Bilingual speakers needed.

Environmental Conditions:

• Involves continuous people interaction and exposure to aircraft sounds

Required Skills:

• At least 18 years old, with a High School Diploma or G.E.D.
• English proficient, other languages may be required
• Basic Math Skills: Adding, Subtracting, Division, and Multiplying
• Computer Literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
• Reading & comprehension of reference materials, instructions, policies & procedures

*Starting pay $20/hr or $21/hr with Airline Experience