Assertive Community Treatment Service Coordinator - Chittenden County

The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color.

The Role: Service Coordinators are members of the interdisciplinary team who provide flexible, compassionate, community based services that are designed to promote the stability, recovery, and community reintegration of individuals who experience mental health challenges, histories of homelessness, and may also have challenges around substance use. Service Coordinators function as integral members of Pathways’ Assertive Community Treatment (ACT) team which utilizes an interdisciplinary staff to serve a combined caseload of clients and communicates with community partners.

Available Positions: 1 Location: Chittenden County, in person Schedule: Full Time, 35-40 hours per week

Application Requirements: A Cover Letter and Resume are required with your application.

Qualifications: Ability to work within a Housing First, client centered, harm reduction framework

Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other marginalized populations.

A good understanding of the issues facing persons with mental health challenges or substance use issues, particularly as related to meeting basic needs food, clothing, shelter and advocacy.

Excellent independent problem solving skills and demonstrated ability to intuitively approach challenging situations

Valid driver’s license, a reliable personal vehicle available for work purposes and current automobile insurance required

Responsibilities: Engage in relationship building/rapport building with clients and provide service with a client centered, harm reduction, and strengths based approach.

Provide one to one support, via regular home visits, with life skills, housing concerns, and health maintenance - including such tasks as housekeeping, budgeting, neighbor relations, landlord relations, support accessing medical care, managing deadlines and documentation needed to maintain benefits etc.

Assist clients in navigating the housing path including viewing units, assistance with moving in, life skill development, landlord/client disputes, etc.

Coordinate and monitor referrals to community services, and advocate for client participation in them; manage contacts with outside agencies and act as client liaison where indicated

Develop a working knowledge of relevant community resources and demonstrate a willingness to explore new or unfamiliar resources as necessary

Other Duties as assigned

Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.

Compensation: $21 /hour

Benefits: Medical, dental and vision insurance

Long Term Disability/Life Insurance

Paid Time Off (accrual of 210 hours per year to start)

9 Paid Holidays Annually

403(b) Retirement Savings Plan

Employee Assistance Program

Wellness Reimbursement Program

Longevity Recognition Rewards

Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support

It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.