Role Overview "> The Access Service Representative facilitates the processing of clean claims, ensuring maximum financial reimbursement and premier customer service. "> This role involves utilizing Patient Secure to identify accurate patient medical records while adhering to EMTALA regulations. "> Main Responsibilities "> "> Coordinate all registration functions, including obtaining and processing patient demographics, visit, and financial information. "> Perform face-to-face interviews with patients and/or their designated representatives to secure patient identification and deliver regulatory documents. "> Ensure accurate identification and delivery of regulatory documents and securing patient financial responsibility. "> "> Required Qualifications "> "> 2 years of experience in a business service setting. "> Effective communication skills, both verbally and in writing are required. "> "> Preferred Qualifications "> "> High School Diploma or Equivalent. "> Experience communicating and discussing personal and financial matters with patients and/or their representatives is preferred. "> "> Key Skills and Knowledge "> "> Knowledge of Medical Terminology. "> Insurances, billing, and collections guidelines/criteria knowledge is essential. "> Knowledge of Local, State, and Federal regulations governing registration/billing activities. ">